How to Start Reselling Hosting with WHMCS

Wondering how to start a reseller hosting business?

Reseller hosting came into popularity back before the boom of inexpensive virtual servers and remains an integral part of today’s web hosting company landscape.

Where web hosting is server space purchased directly from a datacenter provider, reseller hosting is a portion of a server, or sometimes even an entire virtual or dedicated server, leased from someone who purchases space at a data center directly.”

Reseller Hosting generally provides an end-user with a hosting control panel like cPanel or Directadmin compared to a server control panel like WHM and many more…..

This allows you, the reseller, to safely and securely control server-level services while giving individual customers the tools and freedom to operate independently.

Why Should You Become a Hosting Reseller?

To some shoppers, using a middle man does not make much sense; costs could be much lower when buying directly from the provider. However, for others, the provider’s offerings may not mesh with their needs. Perhaps VPS Hosting or a Dedicated Server is far too much space or too complicated to manage. The cost of a full server could be very high compared to leasing just a portion of a server.

Other customers are looking for a one-stop-shop. They want a single company that can manage everything about their online presence, from web design and SEO to hosting and site support.

How to Start a Web Hosting Reseller Business and Make Money

Reseller Use Cases

This is where you come in! You may have a niche in your market; let’s say you are the expert in restaurant landing pages. You have contacts in the market for leads, the right combination of tools and resources for intuitive and popular pages, and an excellent turnaround time. The only thing that your customers are missing is a place to put their website when you are done.

Stepping up to reseller hosting for your business would secure ongoing revenue with your clients and could help you complete your sales even faster.

Of course, this is just one example. Here are some additional use cases:

Theme Developer

A WordPress theme guru designs killer templates and responsive pages. You can ensure that your code will run smoothly by carefully controlling the environment and versions in which your customers host.

Website Administrator

A contract administrator for nonprofits may help lots of different clients do the same sort of things: post meeting minutes, update board information, and advertise upcoming events. A central location where all of this occurs for all your customers can really speed up your workflow and help you administer website updates quickly.

The different types of value that your business can add to reseller hosting are almost limitless, as are the types of value that reseller hosting can bring to your business!

How to Start a Reseller Hosting Business in Six Steps

What steps do you need to take to begin reselling? Let’s start from scratch and walk through the steps of how to start a reseller hosting business.

1. Create a Business Plan

Your business should start with a business plan. This plan will include all of the information you need to guide your growth, like your company organization, the services you plan to offer, and the problems your business plans to solve. Once you have a plan, create a company if you haven’t already (like an business  or a limited), and perform your work through the company.

2. Select Your Host, Server, and Software

This is a critical choice for your ongoing costs. A solid hosting provider will support you in your reselling endeavor and provide stable and secure servers for your customers. A simple to use control panel will allow you to spend more time on your customers and less time on the ins and outs of server management.

AbollyHost Provide a combination of WHMCS and WHM as free addon with our comprehensive reseller hosting system.

3. Consider Support

As a host, you will be responsible for answering support questions about the new hosting services you will provide. This falls into two categories: self-help and technical support.

  1. Self-help provides your clients pre-made answers to common questions or problems through a system they can access without your involvement. Examples of self-help tools might be a knowledge base or FAQ section on your website about setting up a mail client or connecting to the server via FTP. WHMCS already has a Knowledge Base tool that you can integrate with your client portal.
  2. Technical support is active involvement with a client through live chat, a ticketing system, or a phone call to solve an issue, answer questions, or change services. But, if there are problems that you cannot solve yourself, make sure that your server provider can support you where your expertise ends.

4. Create Packages

Packages are the levels of hosting and combinations of features that you provide to your clients. You might decide to center your hosting packages around your core service and include hosting as an add-on, or you might choose to create levels of hosting with your valuable services included in certain packages.

What other services should be added to your hosting plans? There are some features that shoppers would consider ‘standard,’ and don’t add a lot (or sometimes anything) to your costs. These include SSL certificatesFTP accessremote backups, domain name registration, and one-click CMS installers.

Perform market research, and calculate your overhead costs for advertising, hosting, support, storage, and your own services when deciding on package pricing.

5. Set Up Your Server and Services

Now that you have your framework, you can start setting up the server and services. You will procure your server, on WHMCS, add your packages and connect payment processors (like PayPal, Paystack or Flutterwave), link WHMCS to the server control panel for automation, populate your KB with technical support answers, and much more.

6. Start Selling!

Now that the server is ready to resell, you can start marketing your business. Inquire with your new and existing customers about their hosting needs, and make sure to tout the value of your offerings.

If it makes sense for your customers, consider adding a Private VPS Parent to your business model so that customers who do need an entire server can also easily create these automatically from your online store.

One of the great things about WHMCS is that you don’t need a separate server to manage your hosting; it can be installed safely right alongside on your WHM, so start-ups in the reseller business can slim down to a single server and expand as their business grows.


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